To-the-Door Last Mile Delivery
When delivering heavy or oversized goods, many companies offer little to no visibility into the process, resulting in poor customer experiences and missing or damaged items. At NXTPoint Final Mile, we give you more control over delivery to the front door, driveway or porch of your consumer’s home or business through our Synoptic technology. Access real-time information at every stage of final mile delivery process, including consumer communication, photo delivery confirmation and exception management.
NXTPoint Final Mile offers delivery options to anywhere in the US through a blend of owned assets and a dependable partner network. Our experienced team of last-mile logistics experts handle each delivery with care and efficiency, ensuring products are safely delivered with options for to-the-door delivery with no appointment or signature needed.
The NXTPoint Advantage
Reach any address in the US with NXTPoint Final Mile. Through over 20 owned locations and a vetted network of trained partners, we can handle high volume environments with scalable last-mile carrier solutions transporting goods varied by volume, size and distance.
Cutting-Edge Last Mile Technology
For better customer experiences, our advanced Synoptic technology provides control and visible access into the last mile journey, enabling direct-to-customer communication and real-time tracking as packages reach your consumer’s doorstep. Using our innovative final mile logistics technology, deliveries are managed via a personalized dashboard, making it simple to review scheduled deliveries, resolve issues, confirm destinations and universally track performance.
When packages are in transit, unexpected elements can occur, disrupting last-mile delivery processes. To resolve variables such as route congestion, weather, and customer issues, we designed a team of customer service experts readily available to handle the most complex situations quickly. Our last-mile delivery experts will immediately execute a solution, ensuring seamless communication between your team and the customer.
To-the-door delivery is a contactless transportation of products from facility to the front entrance of a consumer’s home or place of business.
Through our proprietary last mile technology, Synoptic, packages can be tracked and managed in transit. Upon delivery, photo confirmation is uploaded into Synoptic and the customer is alerted with a notification confirming the destination, time and specific location.
One of the best features of Synoptic is real-time, visible access into the last-mile journey. At drop-off, the transporter takes a photo of the package and instantly uploads it to your personalized dashboard.
Yes, to best serve our customers we offer a variety of final mile delivery solutions based on our client’s needs including threshold delivery, room of choice delivery and white glove delivery services.